Professionals and Organisations


If you are a professional working with a vulnerable young person about whom you are concerned, we are very happy to talk through the issues, and you may then wish to consider signposting them to Headroom Charity

You may decide you want to refer directly, in which case please click on “Get Support”, and supply some brief details about yourself, how to contact you, and the support you require, and we will get back to you straight away. We will call you to have a discussion about the young person or parent/ carer, and then if we agree we can meet their needs we will complete a referral form together over the phone for speed and security.

Alternatively the young person or parent can refer themselves directly through the website.

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How we work

We are an experienced team with a very good working knowledge of how to see children and young people as part of a variety of networks including family systems, school communities, peer groups and their online identity, so favour a systemic approach among other therapeutic approaches we draw upon.

In psychotherapy, systemic therapy seeks to address people not only on the individual level, as had been the focus of earlier forms of therapy, but also as people in relationships, dealing with the interactions of groups and their inter-actional patterns and dynamics.”

We feel this approach enables young people, (as emerging adults as they get older,) to explore their roles within their various networks and make informed choices about how they would like to self identify. We understand that dysfunctional roles make for dysfunctional behaviour and have been particularly successful at helping parents and their teenagers to explore more realistic expectations of each other and more sustainable roles for their children as they grow and develop.

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Multi agency working

Headroom places an important emphasis on working as part of a “Team around a Family” or TAF wherever possible, and ensure that families and young people understand how they can benefit from this approach. We are very clear about any information we may share and why we are doing it, and support the family in being as honest and open as possible with us and other agencies involved.

We will advocate for parents and young people to facilitate this initially with a view to enabling families to do so unaided over time. We pride ourselves on very good working relationships with schools and professionals from local statutory and voluntary organisations and believe this is what gives us our strength and helps us to remain effective and ensure positive growth and results for the family.


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If you’re reading this page, you may
already be thinking about getting help.

If you want support and it’s not an emergency, pick up the phone to Headroom and call dial 07464 507974 to request free 1-2-1 counselling support available free if you are 11-25 and live in Rushmoor Hart or the Farnham area.

You can click on the link here to write to us, ask us questions and request some help

You don’t need an adult or health professional to refer you to Headroom but if you would like a friend or parent to help you to contact us, call when you are with them. If you would prefer us to call you, just email with your contact details.

If things are feeling really difficult for you and it is urgent so you need immediate support see information below for 24 hour services and guidance.

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Crisis Support

Young Minds

Free 24/7 crisis messenger answered – Text YM to 85258

The Mix

Freephone: 4 and 11pm 08088084994
24/7 crisis messenger – Text THEMIX to 85258


24/7 phone line (116 123) or email Jo.


One-to-one online chat with a counsellor, visit the Childline website.

Papyrus (Suicidal thoughts)

Call 0800 068 4141, text 07860039967 or visit their website to see loads of resources and things to try.

Campaign Against Living Miserably

Helpline: 5pm – 12am 0800585858
Webchat available 5pm – midnight.
Visit their website


Words from those we've
had the priviledge of helping